Posted 4 days ago
Public Information & Marketing Program Manager
City of Austin - Austin, TX
Minimum Qualifications
  • Graduation with a Bachelor's degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity.
  • A Master's degree may substitute for two years of the required non-supervisory experience.
  • Experience may substitute for the education up to the maximum of four (4) years.

Licenses and Certifications Required:
Notes to Applicants
The Planning Department's mission is to provide equitable and people-centered planning services to shape an Austin where everyone can thrive. By collaborating with residents, businesses, and public partners, we seek to develop and implement creative solutions that promote equitable development, environmental stewardship, cultural preservation, and economic prosperity. Through thoughtful long-range planning and inclusive community engagement, we aim to create a resilient and thriving city for all residents, workers, learners, and visitors alike.

The position will be responsible for managing the public information process for community projects such as Project Connect, Imagine Austin, Displacement, Zoning, etc. to Council and citizens. Ensures current staff meet deadlines, timelines, and budgets. Zoning, historical preservation, Project Connect, and Imagine Austin, and displacement are hot topics in the Austin community and it is important that there is a lead role to make sure that Council and Planning initiatives are rolled out correctly, strategically, and timely.

Preferred Qualifications
  • Previous high level experience leading a strategic marketing program including developing performance measures, monitoring, evaluating, recommending, and implementing improvements to a campaign
  • Experience managing media inquiries and pitching ideas to the media, including providing on camera interviews and preparing staff for interviews
  • Previous experience developing and monitoring five year forecasts, annual budget, and staffing plans
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Develops corporate communications plans/strategies, policy development and implementation.
2. Reviews legislation and recommends changes.
3. Develops program budget and guidelines.
4. Develops and coordinate programs/projects.
5. Develops long-range business and marketing plans. Conducts market research.
6. Develops and implement procedures, policies and guidelines.
7. Designs, writes and edits publications for internal or external use.
8. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments.
9. Conducts public education programs and presentations. Writes and follow-up on news releases.
10. Participates in bidding processes/negotiate contracts.

Responsibilities - Supervisor and/or Leadership Exercised:
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of public information, marketing, public relations, media relations and public involvement programs.
  • Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies.
  • Knowledge of the principles associated with the role of meeting the necessary standards of customer service.
  • Knowledge of fiscal planning and budget preparation.
  • Knowledge of supervisory and managerial techniques and methods.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to interpret policies and guidelines. .
  • Ability to develop, coordinate and implement programs.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintain good working relationships with other City employees and the public.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call ([redacted] or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.