Posted 4 days ago
Process Consultant III (NCQA Accreditation)
Health Care Service Corporation - Richardson, TX
At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is invested in your future!

Job Summary

***TELECOMMUTE: This position will work from home 5 days a week and will have to pass a WFH speed test. ***

*Sponsorship will not be provided for this role.*

This position is responsible for leading the process leaders/process stewards in planning, defining, developing, testing, documenting, analyzing results and/or implementing process improvement and process reengineering opportunities. Leading and supporting business process activities and methods to the super process leaders/process steward. Leading team activities, deliverables, and issue resolution. Leading key activities including data collection, metric definition and analysis, and root cause analysis. Supporting development and evolution of HCSC business process management methodology identifying best practice standards, guidelines, procedures and tools for analyzing, designing, and implementing business process initiatives. Ability to travel once or twice a year.

  • Bachelor Degree or 4 years business experience.
  • 5 years' experience in process improvement and development of business metrics.
  • 5 years' experience in health care role involving judgment and analytical skills.
  • Experience in leading, developing, or managing employees.
  • Clear and concise verbal and written communication skills.
  • Experience working with all levels in the organization, leading projects and problem resolution.
  • Experience facilitating group meetings including representing the company with external customers.
  • Proficiency to include Word, Excel, PowerPoint, and Lotus Notes.
  • Analytical and organizational skills including experience in meeting deadlines.

  • NCQA Accreditation Experience HIGHLY PREFERRED
  • Medicare Operations experience preferred
  • Advanced SQL knowledge with a preference for R Shiny experience
  • Data analytics and Ad Hoc reporting.

We encourage people of all backgrounds and experiences to apply.

Even if you don't think you are a perfect fit, apply anyway - you might have qualifications we haven't even thought of yet.

*Sponsorship will not be provided for this role.*

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.